The Embark Group journey began in 2013 and we have grown to become one of the UK's largest retirement savings providers. Our capabilities span all types of pension, platform, investment research and consulting, property investment administration, employee benefits and actuarial services.
We have a strong track record of applying the very latest technology to our businesses, alongside smart capital and even smarter people to help each of our businesses grow.
How will you make an impact
Your primary focus will be to deliver a comprehensive administrative support service to our SIPP, ISA & GIA clients across the full life-cycle utilising our WRAP Platform system. Here, you will support the governance framework in relation to Embark Group platforms whilst overseeing operational processes, ensuring the Embark Group and its subsidiary entities remain fully compliant with CASS; COBS rules and TCF principles.
Responsible for processing and monitoring all client cash payments, including external payments as well as reconciliation of client money general ledger movements and client assets held on platform, together with all transnational movements.
You will have oversight of our third party suppliers to ensure our customers are confident Embark Group will continue to administer their investments correctly and with care and professionalism.
You'll also bring an analytical and systematic approach to problem solving, be able to use own initiative, while also contributing to effective team working. As we are committed to continuous improvement, you'll also be expected to actively look for opportunities to be more efficient and improve the service provision of the team.
Who you are and the experience we’re looking for
- A strong understanding of the principles of reconciliations and escalation of exceptions
- Experience of working within a financial control function or similar environment would be advantageous
- Exceptional client relationship skills, developed in technically complex environments.
- Proactive and inquisitive nature with the ability to innovate and challenge in support of the business model we are operating.
- Proficiency in using MS Office with advanced knowledge of Excel
- Strong relationship management and influencing skills
What's in it for you
We're committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan, life assurance and flexible benefit scheme to allow you to select benefits that are most appropriate for your lifestyle and personal circumstances.
Embark Group is a growing, vibrant and exciting place to work, we have many social and wellbeing initiatives which ensures we keep our sense of community alive even during challenging times. Our culture is described by our employee’s as one that communicates, listens and involves its people at every level.
We enable our people to work with a positive joint purpose and go the extra mile. We know each other, share information and stay connected. Our people are proud to be part of a culture where we do the right thing by everyone who we are connected with. Our DNA is what makes the Embark Group a great place to work.
Embark Group is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.